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London City Airport Hotel, London
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Key details
About the Hotel
74 Albert Road,
London,
United Kingdom,
E16 2GP,
Greater London
Hotel Mack offers 47 well-decorated rooms equipped with modern amenities. It is conveniently situated near London City Airport and major attractions such as the O2 Arena and Canary Wharf. The hotel caters to travelers seeking comfort for business or leisure purposes.
Location
Situated in East End, the hotel is a short walk from London City Airport, providing access to the Docklands Light Railway. It is conveniently located near tourist attractions such as the West Ham United Olympic Stadium and Westfield Shopping Centre at Stratford. Guests benefit from easy transportation links to central London.
Rooms
All rooms include premium bedding, a modern desk workspace, and high-speed wireless internet access. The bathrooms feature walk-in showers with anti-scald protection and rainfall shower-heads. Each unit also includes a flat-screen smart TV, coffee/tea facilities, and soundproofing for added comfort.
Eat & Drink
The hotel includes a restaurant and a bar where guests can enjoy meals and drinks. Continental and buffet breakfasts are available on weekdays, with options ranging from healthy to hearty choices. Additionally, a takeaway restaurant provides convenience for guests wanting quick meal options.
Leisure & Business
Guests can unwind at the onsite spa, which offers various massage services and treatments. For business travelers, the hotel features a meeting room accommodating up to 10 people with essential amenities like Wi-Fi and a large TV. The establishment provides a lounge area for informal meetings and relaxation.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Sleep!
The room was equipped with excellent blackout curtains that ensured a restful sleep, making it perfect for overcoming jet lag.view full review
Tasty Breakfast!
I enjoyed the small continental breakfast buffet, and the option to order a hearty English breakfast was a delightful extra touch.view full review
Accessible Amenities
While I didn't need them personally, I noticed that the hotel had well-placed amenities that made it easier for all guests to access facilities.view full review
Fast Wifi!
The complimentary high-speed WiFi made it seamless to stay connected throughout my stay, enhancing the overall experience.view full review
General
No smoking on site
Wi-Fi
Paid parking
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access
Services
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's buffet
Spa & Leisure
Garden area
Leisure/ TV room
Sauna
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Heating
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Media
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
74 Albert Road,
London,
United Kingdom,
E16 2GP,
Greater London
Map view
street view
74 Albert Road,
London,
United Kingdom,
E16 2GP,
Greater London
City landmarks
Royal Arsenal
1.9
mi
Libraries
Charlton House
1.6
mi
Convention Center
ExCeL London
2.5
mi
Thames Path
2100 ft
Broadway Theatre
Brick Lane Music Hall
2500 ft
London SE10 8QY
Greenwich Park
2.8
mi
War memorial at former St Mark's Church
2200 ft
Northern Entrance to Woolwich Foot Tunnel
2500 ft
Central Buffet At Custom House
2500 ft
Dock Manager's Office
2500 ft
Events
The O2
2.1
mi
Church
St Mary Magdalene
3600 ft
The Connaught Tavern
3900 ft
Parks
Thames Barrier Park
4700 ft
Silvertown
3000 ft
King George V DLR
2800 ft
Silo D
5200 ft
Silvertown War Memorial
1.1
mi
27 Western Gateway
Emirates Air Line
1.5
mi
Peninsula Square
Up at The O2
2.1
mi
Museums
Cutty Sark
2.9
mi
Church
St John with St Mary and St Edward
2100 ft
1A Pier Road
Royal Victoria Gardens
3400 ft
St Mary Magdalene's Church
1.5
mi
Artillery Square Royal Arsenal
Greenwich Heritage Centre
1.0
mi
MV Royal Iris
3000 ft
Royal Victoria Dock
The Dockers Sculpture
1.1
mi
Planetarium
Royal Observatory Greenwich
2.8
mi
Repository Rd
Royal Artillery Barracks
2.5
mi
Stadiums
The Valley
3.0
mi
Nearby
Church
St John with St Mary and St Edward
1400 ft
Restaurants
Caffe Nero
2200 ft
London City Airport
Umami Pan Asian Cuisine
1400 ft
3 Albert Road
The Girl Of Sandwich
1500 ft
11 Albert Road
Reviews and Ratings
Feedback from previous guests about their experience.
54%
liked the hotel and would stay again
Close to the airport
Convenient for travelers
Poor dining quality
Lack of facilities in the area
5.4/10
Guest rating
Rooms
6.3
Location
5.8
Service
5.3
Dining
5.0
Guest reviews
5.4/10
based on 6 review
7.3
7.3/10based on 3181 review
Rodney
United Kingdom,
March
2024
5.4/10
The hotel is conveniently located near the airport, but lacks facilities in the immediate area. The service was somewhat impersonal, and the dining experience left much to be desired with subpar food quality. However, the rooms had good air conditioning. It would benefit from clearer directions from the airport and more welcoming service.
Rooms
6.0
The rooms had good air conditioning but were not of high quality, with cracked windows.
Service
5.0
The service felt somewhat impersonal, and staff did not make amends for issues reported.
Location
7.0
While close to the airport, the industrial neighborhood lacked facilities and needed better signage for directions.
Dining
5.0
The dining experience was disappointing with low-quality food and misleading descriptions on the website.
Facilities
5.0
Close to the airport
Poor dining quality
Roger
United States of America,
December
2023
5.2/10
I stayed at this hotel for a few days and had a mixed experience. The room was clean and kept tidy, but the quality was not the best. I enjoyed the option for a full English breakfast, but the overall dining experience lacked the quality I expected. The service at the reception desk was not very accommodating, and I was disappointed by the lack of apology for any issues raised. The location was convenient for the airport, but not ideal due to its proximity to an industrial area. Overall, it was an average stay with some ups and downs.
Rooms
6.0
The room was kept clean, but the quality was not top-notch.
Service
5.0
The service at the reception desk was not satisfactory, and there was a lack of apology for issues raised.
Location
5.0
The hotel's location was convenient for the airport, but being in an industrial area with no facilities nearby was not ideal.
Dining
5.0
The dining experience was below expectations, with limited options and not the best quality.
Facilities
7.0
The hotel offered typical facilities, but nothing extraordinary stood out.
John
United Kingdom,
December
2023
6.6/10
The hotel offers a comfortable stay with clean rooms and friendly service. However, the location is not ideal due to its industrial surroundings and lack of nearby facilities. Dining options may need improvement with quality control issues noted.
Rooms
8.0
The rooms are pleasant and kept clean with a comfortable bed.
Service
7.0
The service provided was personal and attentive, but there were issues with communication regarding certain concerns.
Location
6.0
The hotel's location is convenient for airport access but lacks nearby amenities, feeling deserted at night.
Dining
5.0
Dining options showed potential but quality inconsistencies were observed with some food items.
Facilities
7.0
The hotel offers standard facilities, though improvements in dining quality could enhance the overall guest experience.
Don
United States of America,
October
2023
6.8/10
My stay at the hotel was overall pleasant. The location is very convenient, being close to the City airport, but the industrial surroundings limit nearby facilities. The service was personalized, although management should allow families to bring food from outside. The dining experience could be improved, with the website showing hot food that wasn't served, but the hotel did offer freshly baked bread. The rooms were kept clean, but with cracked windows that affected the overall comfort.
Rooms
7.0
The rooms were kept clean, but the cracked windows were a downside.
Service
6.0
I appreciated the personalized service at the reception desk, but there was a lack of apology for certain inconveniences.
Location
8.0
The hotel is in a good location for public transport and very close to the City airport, which is convenient for travelers.
Dining
6.0
The dining experience was a mix of hits and misses; while the included meals were satisfactory, the quality of some items like fruits was disappointing.
Facilities
7.0
The hotel provides necessary facilities for a comfortable stay, but improvements could enhance the overall experience.
Joe
United States of America,
September
2023
5.0/10
I stayed at the hotel and found it to be overall a decent property with some positives and negatives. The rooms had cracked windows, there were extra charges for baggage, and the breakfast quality was not up to par. However, the service was lacking as they made no apologies for the issues, but the personal touch from the reception was nice. The location was convenient for the airport, but situated in an industrial area with few facilities nearby. The dining experience had some disappointments, like rotten fruits served in the morning. Despite the drawbacks, the hotel provides dry cleaning and laundry services along with a welcome drink.
Rooms
5.0
The rooms had some issues like cracked windows, and extra charges for baggage. The breakfast quality was not great.
Service
5.0
The staff didn't apologize for the issues, and I was told to contact the manager. However, the personal service at the reception desk was a nice touch.
Location
5.0
The hotel is located near the airport, but unfortunately in an industrial area with no facilities around.
Dining
5.0
The dining experience was disappointing with rotten fruits served in the morning.
Facilities
The hotel offers dry cleaning and laundry services along with a welcome drink for guests.
Robert
United Kingdom,
April
2023
5.8/10
I had a mixed experience at the hotel. The rooms were kept clean, with the option for a Full English breakfast available but at an extra charge. However, there were some issues with the service lacking a personal touch and certain inconveniences in dealing with management. The location was very convenient for the airport but lacked neighborhood facilities. The dining experience was subpar with some disappointing aspects. Overall, there were both positives and negatives to consider.
Rooms
7.0
The rooms were kept clean and the offer of a Full English breakfast was a plus, though it came at an extra cost.
Service
5.0
I found the service lacking a personal touch. There were issues in communication and resolving concerns with management.
Location
6.0
The hotel's proximity to the airport was ideal for travelers, but the industrial area lacked nearby facilities.
Dining
5.0
The dining experience was subpar with disappointing aspects like rotten fruits being served.
Facilities
7.0
The facilities were standard without any exceptional offerings.
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